SERIES – The authors discuss the fifth of six elements in their 6CON process development model – CONfirm – leveraging a robust launch readiness approach to finalize the process while ensuring it meets the targets set in the business plan.
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An enterprise-wide cultural transformation
CASE STUDY – A Chilean company selling and servicing vehicles and equipment for a variety of industries has made of humility the leading trait of its cultural transformation, with great results.
Toyota: differentiation and vitality
FEATURE – Toyota recently achieved the #1 spot in sales in the United States after 90 years of leadership by GM, which shows how capable the lean management philosophy is to overcome difficult circumstances in the market.
Post-pandemic hansei
FEATURE – Back on the road after two years, the author reflects on how lean organizations have performed during the pandemic and addresses age-old misunderstandings about Just-in-Time.
Seeing problems, four types of them
FEATURE – Using data from a recent piece of research on logistics, the author discusses how Lean Thinking contributes to a more efficient and effective way of dealing with problems.
Whittle by whittle
CASE STUDY – This Dutch SME is transforming its picking operation – partly with the introduction of a U-shaped design – to increase the number of orders it can fulfil every day.
5 ways to improve your connection with the gemba
FEATURE – The author discusses the practices that can help us make the most of the traditional mantra “go see, ask why, and show respect”.
Yokoten and a logistics improvement in healthcare
FEATURE – In this article, we hear about how the lean successes of one hospital inspired an entire healthcare authority to introduce changes to their processes.
Learning to say “No” on the way to “Yes”
SERIES – The authors discuss the third of six elements in their process development model – Converge – using experiments to test key aspects of different ideas, while objectively working towards a single design concept slated for refinement and implementation.
Cost calculation vs cost awareness
As inflation bites, the author offers us an insightful take into what it really means to understand a company’s costs. Hint, it doesn’t involve passing them on to customers.